Testimonials
Our Clients experience with HiConnect
Testimonials
Our Clients experience with HiConnect
We Work For Our Clients
Our clients are the reason we do what we do – our inspiration for working every day is to provide our clients with the high level of customer service and expertise they have come to expect from us. At HiConnect, we take pride in our work and we are happy to say that our clients are pleased with us. We welcome feedback and wanted to share some of the kind words our clients have to say about us.
If you would like to submit a testimonial for use on our website or give us your thoughts on how we can improve our service offerings, please let us know at contact@hiconnect.fr
We have been using HiConnect for 10 years since 2014, when Intuit started operations in France. They have provided us with the following services:
- Employee Management Services, including payroll coordination with our global payroll provider ADP
- Annual payroll related taxes
- General HR advisory and Consulting services
HiConnect’s payroll service is very impressive as we did not have in-house the expertise to successfully operate in France. Their team is knowledgeable, responsive and always ready to assist us with any queries. Thanks to HiConnect we are able to provide an exceptional employee experience.
- In what way did HiConnect add value to the service for which they were engaged?
HiConnect performed complex payroll calculations, ensuring compliance with France’s detailed labour laws, such as tax withholdings, social security contributions, and employee benefits.
France has strict labour regulations, including mandatory reporting, employee contracts and working hour restrictions. HiConnect ensures that all payroll and HR Processes are fully compliant with French legislation, helping businesses avoid costly fines and legal issues.
France has numerous sector-specific collective bargaining agreements that affect payroll and employee rights. HiConnect can easily adapt to these agreements, ensuring accurate payroll processing based on industry-specific rules.
- How was your experience of working with the HiConnect team members?
Our experience working with the HiConnect team has been outstanding. From the very beginning, they demonstrated a deep understanding of payroll and HR complexities in the French market. What stood out most was their proactive approach in ensuring we remained compliant with ever-changing labour and regulations. Their professionalism, attention to detail and dedication have made our payroll operations more efficient and stress-free.
- Would you recommend HiConnect to others?
Yes – I highly recommend HiConnect’s services to any company looking for a reliable and professional Payroll co-ordination service and General HR advisory services provider.
Anita Drayton,
Payroll Manager | People and Places – Intuit
HIConnect was highly recommended to us by a colleague who had worked with them in the past when we were looking for an HR consultancy firm that would be more of an extension of our team. And to say the least, the HiConnect team has not disappointed us.
We were looking to work with a local firm that would liaise with our employees, the local authorities, and service providers and be the go-to resource. We wanted the team to help us stay on top of the complex labour and compliance matters and provide us with insights and updates.HiConnect has done all of that and more. The team is thoughtful with their recommendations, thorough with their work, and very responsive. They make sure our matters are in order and up to date. They have built trusted relationships with our employees as well.
We have been working with HiConnect for close to a year, and now, based on their exceptional services, we will have them manage our payroll as well.
Thank you, Guillaume, Chrystelle, Charlotte, Blandine Cochet, and the entire team, for your excellent support.
Anu Gorur, VP, People Strategy (People Operations & Total Rewards) – Bitsight
– Throughout our time working with Hiconnect, we have felt extremely supported in all the processes, with a great level of professionalism and dedication.
-The value added in working with Hiconnect is ensuring that we are in compliance in all administrative tasks relating to French labor offices, which would be difficult to navigate without the Hiconnect teams’ dedicated support.
-Laurence, Charlotte, and Roselyne have always shown an amazing dedication to provide top-notch support in all administrative and payroll tasks.
-Overall, I highly recommend the Hiconnect team to be your go-to support for day-to-day French labor law administrative tasks. They have shown time and time again their reliability and extremely high-quality work. The style of communication is very approachable, and they always respond with concise and spot-on feedback.
Melissa Daher, People Operations and Payroll Partner – N26
Vision RT has been using Hiconnect for about 6 years now and the service and guidance that they have provided has been always to the best standards. Their team is always prompt to support and advise in making sure that we are compliant in France with the latest employment legislation. I want to highlight the support of Blandine, Manon, Guillaume and Olivier who have been supporting us during the years of service. Thank you Hiconnect.
Denada Abulja, HR Business Partner – Vision rt
HiConnect came highly recommended to us and now, after working with them for the past year, I can see why. The team’s thoughtful and thorough response throughout our onboarding and monthly processing has been incredible. Being a foreign employer with no in-country, in-house HR or Payroll team we’ve always had to use outside services for this type of support. We never truly had the same confidence in the information and recommendations being supplied to us by those other providers, like we have now with HiConnect. With HiConnect’s wonderful, reliable service we are happy to finally have that trust in these true French experts. Thank you Chrystelle, Guillaume and entire HiConnect team!
Lindsay Gabrielson, Global Payroll Manager – Orchard Therapeutics
I have been using the services of HiConnect for the past 9 years, with two different employers.The service they offer really supports companies that don’t have a HR or Payroll system locally in France. It is a cost effective way to access fantastic expert services, that makes the complex employee administration in France much more straightforward.By engaging with HiConnect, it made it easier for our company to be confident that we were compliant with the latest employment legislation, ensuring that we could proceed through our internal audit measures. Statutory governance is an important part of de-risking business processes outside of North America and gave our customers and employees confidence that we were compliant and globally aware of our business responsibilities.I would not hesitate to utilize HiConnect again in the future. They are fantastic partners.
Julia Birkett, VP-EMEA – Acquia
I strongly recommend HiConnect for companies who would like to take their first step into opening their French branch, expand their business but don’t yet have the means to hiring their own French HR specialist staff. The support we’ve received and continue receiving is as strong as if they worked at our company as colleagues which is as high as a praise as it gets, after trying to navigate ourselves through what is a myriad of potential issues in the famous labor law jungle. Our setup for HR and Payroll with Guillaume felt almost effortless, he was there for our internal teams and our 3rd party payroll provider expediting and taking action, in a very structured way. Also a huge praise goes to Yohann for running the payroll with our teams every month, we set up processes, dealt with exceptions, the whole lot! The best probably is it’s not a typical consulting company, the support is continuous and thorough. The best bit is that our employees are happy, our company can focus on their business, and I can learn more and more about the French way of HR and payroll.
Gábor Kopena Lead International Payroll People Operations, Connected Retail (Zalando group)
Jose Torgal Director, Human Resources, EMEA, Kofax
Being a US-based company, with no dedicated HR resources on the ground in France, it is incredibly comforting knowing HiConnect is taking care of our employer obligations, liaising with our employees as and when required, and ensuring our monthly payroll is administered accurately and on time.
HiConnect has seamlessly facilitated the incorporation of our local entity, guided us through our employer obligations per our relevant Collective Bargaining Agreement, coordinated the mandatory employer and employee insurances, and answered hundreds of questions along the way, without a hint of frustration or delay.
Without hesitation, I would recommend HiConnect to other companies looking to set up operations and employ in France.
After five years of experience working with HiConnect, I must say that the relationship has been a complete success. This success is due to the quality of the HiConnect team and their multiple skill sets. They really know what they are talking about. And they know how to explain it to us whenever necessary. They work very efficiently, in a clear and transparent manner.
We don’t feel like we are working with an external provider. The relationship and the interaction are completely fluid, such that we have the impression that HiConnect is totally integrated into our team. At every stage of our development, HiConnect has proactively brought decisive responses which have enabled us to progress, not only In the area of human resource management but also touching on many aspects of business law. They have unburdened us of many troubles, enabling us to focus on operational tasks and development.
The fact that the HiConnect team is always available, always friendly and that they have known how to develop such a high quality relationship with us is more than the icing on the cake. This team, with their remarkable skill sets, brings true added value to a company.
Patrick Klein, Managing Director, Vision Critical
HiConnect provided invaluable direction to build employment contracts, manage social benefits, set up payroll procedures and select a supplemental health plan and compensation structure that ensures we can be competitive in the market. HiConnect is a valued and trusted partner that provides an expertise in the local market that can be challenging to understand and comply with for a US based company.
Group HR Director, HiConnect Client in the Technology Industry
Lisa MacDonald, Head of European Human Resources, Navigators Insurance
As well as helping us to maintain a smooth and trouble-free relationship with our staff member and with the French authorities and service providers, HiConnect have proactively alerted us to changes in French regulations that impact on how we manage our staff member in France.
I am happy to recommend the HiConnect team to any one organisation that is seeking a stress-free route to taking on and supporting staff in France.
Adrian Hampshire, Managing Director EMEA, Perficient
Jamie Eucker, Manager of International Payroll, HiConnect client in the mobile technology industry
HiConnect provided invaluable direction to build employment contracts, manage social benefits, set up payroll procedures and select a supplemental health plan and compensation structure that ensures we can be competitive in the market. HiConnect is a valued and trusted partner that provides an expertise in the local market that can be challenging to understand and comply with for a US based company.
Heather Knox, Financial Controller EMEA, Diligent
Hayley Russell, Human Resources Manager, Pioneer DJ
France was a new country for us to set up payroll, and prior to the payroll implementation we were incredibly worried that things would go wrong. HiConnect took immediate action to look at everything that needed doing right from new employees through to the Benefits set-up. Experience working with our dedicated HiConnect team member was fantastic. If anyone asked me in future, I wouldn’t hesitate to recommend HiConnect straightaway.
HiConnect will be the services I use for France next time – I know what I’m getting!
Felicity White, Payroll Supervisor – UK and EMEA, World Fuel Services
The team at HiConnect are friendly, highly competent and punctilious in their response to emails and enquiries. I could not recommend HiConnect more highly to any organisation wanting to employ people in France and needing some professional handholding.
Peter Mcgee – Director, Albertas (Publishing industry)
No longer do we worry about not getting things right for our team in France, improving our relationship with our employees and letting them focus on their jobs. Would highly recommend!
Stuart Thornton – Group Financial Controller, Premier Vet Alliance
Hiconnect’s employees are all very dedicated, friendly and speak English on a professional level. The language barrier was one of the main problems we faced with previous providers. The communication is very clear, responsiveness is great and we didn’t notice one thing they couldn’t help us with. Especially the HR audit gave a lot of additional value to the Service agreement. It has been done very thoroughly and gave us a good base to kick-off improvement projects and strive for compliancy and efficiency.
Laborie Medical Technologies highly recommends working with Hiconnect.
Robbert Budel – Financial / Business Analyst , Laborie Medical Technologies
The HiConnect team provided our local HR team with updates when French employment legislation changed, as well as direct payroll advice for earnings/deductions/taxes/leave policies that are unique to France. The team is very responsive, friendly, and extremely informative. We communicated with some team members on a weekly basis. They were always willing to help us and it was comforting to know we could rely on them.
With HiConnect’s help our local HR team felt confident when communicating with employees since we were provided with thorough information in a way that’s simpler to understand than us researching websites or calling local tax/social security offices.
We would certainly recommend HiConnect’s services. Should the opportunity arise, we will definitely be using their services again.
Lindsay Baker – Senior Manager, Total Rewards, Kobo France SAS
“Through my time at Luceco, my payroll specialist at HiConnect has been absolutely amazing from start to finish and an absolute credit to HiConnect’s business from processing to delivering anything I have asked of her. She has been most supportive when I came on board.
It has been an absolute pleasure to work and deal with her throughout my time at Luceco and I felt that this should not go unrecognised. If for any reason I need HiConnect’s services in the near future I will most definitely keep them in mind after having such fantastic working relations with them”.
Louise Dalton – Payroll Manager, Luceco
“It has been an immense pleasure to work with all of you during my time here and thank you for all your support and advise.
You have all been amazing and wonderful and hope that we get to work together again!”